Job Title: Youth and Family Specialist
Organization: Church World Service
Location: Miami and Delray Beach Fl
Salary: $28,781 - $32,000
FT Regular
 
Job Description:
Primary Purpose:
 
Responsible for the provision of refugee youth screening, family assessment,
academic/career services, cultural/recreational services, educational
programs, and case management to help at risk youth and families achieve
success in their adjustment in the United States. This also includes
advocacy with the school systems, coordination of tutors, mentors, and
interpretation / translation services.
 
 
Essential Duties:
 
1. Meet with clients to provide initial program intake and assessment of
needs. Conduct and/or under supervision, complete the initial assessments
including the client assessments, school Performance Assessments, Individual
Development Plan (IDP), Career Development Plan (CDP) and any specific
testing tools required to assess for and meet the learning needs of the
individual.
2. Provide case management for youth and their families by developing
service plans to meet client needs and arrange for ancillary services
including: individual and family mental health services, stress and anger
management, conflict resolution, academic, career, support services, and
cultural/educational activities.
3. Provide and coordinate the provision of English language tutoring,
homework assistance, and mentoring opportunities.
4. Develop and deliver culturally appropriate parent programs including
discussions of building strong and resilient families, cultural adaptation,
conflict resolution, empowerment, educational rights and responsibilities
and skill building to families.
5. Serve as a liaison between the school, parents and youth to foster
communication and success with development plans and school goals.
6. Ensure that clients are able to access needed community services. This
may include developing creative transportation plans and/or transporting
clients to and from their appointments.
7. Maintain appropriate records (as per the Agency and Programs Policies and
Procedures) of all clients and agency contacts; provide follow up referrals;
and complete documentation according to professional standards.
8. Assist with cultural orientation/acculturation to students and families
regarding US schools, practices, customs, laws and regulations.
9. Promote the value of adequate interpretation and translation services to
students and parents at schools and other service settings to facilitate
access and participation.
10. Participate in trainings and education seminars in regarding cultural
issues, Refugee populations and experience or other subjects as assigned.
11. Perform all other duties as assigned by the Program Manager/Team Leader.
12. Performs other related duties as requested.
 
 
Special Knowledge and Skills:
 
1. Knowledge of human development, counseling skills, educational skills.
2. Knowledge of community organization and resources.
3. Ability to communicate well.
4. Ability to deal professionally, courteously and efficiently with clients
and other employees.
 
 
Educational Experience/Requirements:
 
Bachelors Degree in education, human services or a related field, 2 years of
experience working with youth or refugees preferred; OR equivalent education
and life experience. Bilingual communication skills are highly desirable.
Cross-cultural experience preferred.
 
Other Skills:
 
Excellent English writing skills and experience in various computer
software. Fluency in English and Haitian Creole. As a requirement of this
position, may be required to use personal car and must have a valid Florida
drivers license
 
Competencies:
Communications: Listen carefully to assure clear understanding of
instructions and requests. Communicate detailed and/or technical
information clearly, in writing and orally. Ask appropriate questions in
seeking explanations needed to perform job. Promote transparency of
information by sharing relevant information with staff and other
stakeholders. Understand staff roles and procedures and prepare standard
reports to track job progress or activities. Anticipate constituent needs
and interests and take proactive steps to respond to them. Understand and
is able to use appropriate technology to communicate with others inside and
outside CWSW. Respect and maintain confidentiality of sensitive information
within parameters defined by supervisor and/or CWSW policy.
 
Constituent Relationships: Understand who stakeholders are and be responsive
to their needs. Facilitate interactions and serve as a resource in
relations with stakeholders. Recognize and be sensitive to issues of
concern to stakeholders. Recognize and be sensitive to cultural, ethnic and
religious issues.
 
Job Knowledge: Understand the mission and values of CWSW and faith-based
organizations and how they apply to their work and relationships with
others. Understand the work performed and how it supports CWSW in achieving
its goals. Understand how to work multiculturally with sensitivity and
integrity. Knows a broad range of information regarding specific program or
department and use that knowledge to perform effectively and independently.
Applies a depth of knowledge within area of responsibility to implement
assigned activities. Able to use and willing to expand learning of
applications or technology to perform job duties. Maintain and improve the
skills and knowledge needed to be effective in performing job
responsibilities. Interpret CWSWs policies and procedures for staff and
stakeholders, keeping the human side in sight.
 
Leadership: Accept accountability for assigned activities and adapt work
style to perform independently or within a team. Model behaviors that are
consonant with the mission and values of CWSW in work activities and
relationships. Demonstrate sound judgment in performing all duties.
Recognize and use individual strengths to enhance work performance.
Recognize areas of weakness and seek assistance to improve performance.
Take initiative within area of responsibility. Facilitate the use of skills
and resources within CWSW. Contribute ideas for implementing CWSWs vision
and strategic plan.
 
Problem Solving: Identify problems in procedures that affect program work
and recommend changes in systems or procedures to address them, then
implement approved changes. Understand and apply knowledge of the context
in which CWSW works, including global trends, issues, and the ecumenical
movement. Exercise creativity in resolving problems and trying new ways of
doing things. Know how and when to apply technical solutions to problems.
Share results of problem solving experiences with others. Remain flexible
in responding to organizational priorities.
 
Program Planning and Management: Anticipate work flow and take proactive
steps to balance work priorities. Understand the desired outcome of
assigned work and how it supports CWSWs work. Gather, analyze and make use
of information and resources necessary to complete work. Set and
communicate deadlines and priorities. Successfully balance multiple
activities, in support of program or departmental goals. Manage contacts
with internal and external stakeholders to ensure flow of information and
coordination of efforts. Verify the accuracy and quality of own work and
the work of others. Contribute ideas to effectively implement program plans
and activities. Keep other informed of work progress and any problems
encountered. Assist others to complete priority work, or step in to handle
work in their absence.
 
Resource Building and Stewardship: Recognize resource building potential in
all interactions and be responsive and professional in providing
information. Promote CWSWs mission, programs and services with
stakeholders to assure continued support. Use financial and material
resources provided by CWSW to their best advantage, including business
equipment and supplies. Make the most of own time and resources to maximize
stewardship to CWSW. Respect one another and relationships with staff,
supervisors and managers.
 
Teamwork: Understand what a team is and what it does. Demonstrate a
willingness to work on a team. Understand own role on the team and how it
fits in to the overall results to be produced. Promote effective
interactions among team members and facilitate group discussion.
Participates in identifying and establishing work needs and time lines for
completion. Keep team leader and members informed of work status.
Demonstrate awareness of what other teams do and how their work affects own
team. Recognize and respect the importance of work performed by colleagues.
Understand organizational priorities and is willing to set aside own tasks
to assist others to complete high priority tasks.
 
 
How to Apply:
Send Resume to:
Church World Service
Attention: K. de Lopez
P.O. Box 968
Elkhart, IN 46515
or fax to 574/266-0087
or e-mail to cwshr@churchworldservice.org
 
Organization Web Site: churchworldservice.org
 
Email replies to: cwshr@churchworldservice.org