Software Implementation Consultants

 

Responsibilities:

Implementation Consultants are key contributors in the implementation of the ConnectWise PSA (Professional Services Automation) solution for our partner clients. The underlying goal of ConnectWise PSA is to make our partners' businesses more successful by automating and streamlining their processes. Implementations include configuration and setup of the application, business process review, training via remote sessions and consulting. Post-implementation support is also a big portion of the job. This position also provides Tier 2 support to our partners.

 

Educational requirements:

Bachelor's Degree in Business REQUIRED. MIS majors ideal!

MBA or other Masters Degree desirable.

 

Experience:

2+ years consulting with professional services firm or software company delivering software implementation services, or similar industry experience is preferred.

 

Qualifications:

Ability to work on multiple priorities and/or projects simultaneously. Excellent listening and communications skills, both verbal and written. Strong customer relationship skills. Organized, detail oriented and self motivated. Strong computer skills and the ability to effectively communicate through e-mail. Knowledge of the IT, Professional Services, CRM, or ERP markets preferred. Problem-solving abilities and ability to meet reasonable deadlines. Ability to build positive and collaborative relationships. Willingness to develop professionally. Ability to work with little supervision.

 

For more information please visit:  www.connectwise.com