Job Title: Cancer Information Specialist
Organization: American Cancer Society
Location: Austin, TX
Salary: $27,795/yr
FT Regular
 
Job Description:
Save lives and fulfill yours as a Cancer Information Specialist at the
National Cancer Information Center in Austin, TX! Start your career with the
American Cancer Society by working on the front lines of the fight against
cancer.
 
Cancer Information Specialists are responsible for responding to inbound
calls from constituents of all backgrounds by providing education,
resources, and assistance. Our employees aid those in the fight against
cancer by telephonically communicating cancer and organizational
information, accepting donations, and connecting callers with appropriate
resources. This position requires individuals to listen actively to
constituent concerns and resolve caller needs immediately using online
databases. Our priority is to serve all constituents with respect, empathy,
and exceptional customer service. The starting salary is $27,795/yr
 
Qualifications:
In addition to being experienced in a service related field and being
willing to work schedules ranging outside of standard business hours,
successful Cancer Information Specialist candidates will be...
-Mission driven
-Able to display an other-focused attitude
-Customer service oriented
-Able to multi-task with technology
-Emotionally composed
-An active listener
-An effective communicator
-Adaptable
-A problem-solver
-Able to use probing skills
-Amenable to structure and direction
-Receptive to feedback
-Professional
 
Bilingual skills and related college course work are preferred
qualifications
 
How to Apply:
Apply online at www.cancer.org or via the following url:
http://careers.peopleclick.com/careerscp/client_acs/external/search.do
Organization Web Site:
careers.peopleclick.com/careerscp/client_acs/external/search.do
 
Email replies to: ncicjobresume@cancer.org